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FAQ
WHAT IS YOUR RETURN POLICY?
At this time we cannot process refunds, returns, or exchanges on any products once they have been purchased.
HOW LONG WILL IT TAKE FOR MY VINTAGE ITEM TO ARRIVE?
We understand that you're excited to receive your unique vintage item! Delivery times can vary based on your location. Typically, you can expect your item to arrive within 6-7 business days after your order has been processed. Please note that on rare occasions shipping may take a little longer, however we will make you aware if this is the case. We aim to process orders immediately after purchase. Once shipped, you'll receive a tracking number via email so you can follow your item's journey to your doorstep.
HOW CAN I TRUST THAT MY ITEM IS AUTHENTIC?
At I RICCHI VINTAGE, authenticity is a top priority. We specialize in sourcing and curating specific designer vintage pieces and we take great care to ensure that every item we offer is 100% authentic. We use a mixture of techniques to conclude authenticity of an item including checking for hallmarks, serial numbers, materials, craftsmanship, and other details that are unique to the brand. We also look at past campaigns or runway shows where the item may be featured to compare similarities and pin point it's collection year.
HOW DO I TAKE CARE OF MY VINTAGE BAG?
Most pre-loved vintage bags will have visible signs of wear due to their previous owner. Depending on how well the previous owner has cared for their bag, the lifespan of the item can be prolonged. To maximize the longevity of your vintage bag, from time to time please gently wipe it down with a soft, dry cloth or microfiber cloth to remove dirt and dust. If it gets stained, do not use harsh chemicals or home remedies.
© I RICCHI VINTAGE
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